Shipping policy

At EMONO, we understand the importance of a swift and efficient shipping process. Here are the details of our shipping policy:

Order Processing:

• All orders are processed within an impressive 24 hours. Once accepted by the warehouse, orders cannot be cancelled.

• While we aim for speedy order processing, occasional situations like peak seasons or fulfillment issues may affect processing times.

• Typically, your order will be shipped within 1-3 business days after payment confirmation.

Delivery Cost:

• EMONO reserves the right to offer limited-time free shipping promotions through our applications.

• We retain the flexibility to modify, extend, or conclude these activities at any time.

Free Shipping Conditions：

• For the US: Free shipping for orders exceeding $199.
• For Canada: Enjoy free shipping when your order amount surpasses $199.
• Standard delivery option will be applied when you meet free shipping conditions.
• We might have express shipping option available.

Important Notes:

• Please ensure the shipping address is accurate to avoid delays or lost packages.

• Understanding that special occasions may arise, and you urgently need the perfect outfit, we're here to assist. Contact us on WeChat (Emono1045), and we might provide a more tailored solution for you. Your satisfaction is our priority at EMONO.